FAQs

Where do your products come from?

  • Our products come from a mix of wholesalers, small makers, and a select few are made by us.

Are you BIPOC-owned/employ BIPOCs?

  • Nope! Our little store is a one-white-woman show for now since she's a very small store so we don't actually employ anyone (by we I mean "I")

Where are you based?

  • Our little store is based just outside of Baltimore, Maryland

How can I make a return and receive a refund?

  • All of our packages (except for gifts) come with a return label. All you have to do is slap that return label over the shipping label and tape the package up (duct tape or shipping tape - either works fine. If you're feeling adventurous, even gorilla tape would do the trick).
  • As soon as we see your package in our PO box, we issue your refund. Since we're not at the post office every day, though, you can shoot us an email at orders@acavaye.co to speed up your refund!
  • If you don't receive your refund, please let us know! This could be due to plenty of reasons, so don't ever hesitate to reach out!